We prioritize ensuring the availability of your bounce house rental items to guarantee a dependable and smooth delivery experience. Rest assured, we double-check our schedule to avoid any double bookings and ensure your event is a success.
1. Booking Confirmation
Once your booking is confirmed, you'll receive a confirmation email with all the details of your rental, including delivery times and setup instructions.
2. Cancellation Policy
Please review our cancellation policy. If you need to cancel or reschedule, contact us at least 3 days in advance to avoid any penalties.
3. Setup and Safety Information
For a smooth setup, please ensure the area where the bounce house will be placed is clear of obstacles and has sufficient space. Our team will handle the setup and ensure everything is safe and secure.
4. Customer Support
If you have any questions or need assistance during the booking process, our customer support team is here to help. Feel free to contact us at (281)310-1043 or kidsvillepartyrentals@gmail.com.
5. Deposit Information
A deposit is required to secure your reservation. The remaining balance is due on the day of your event.
6. Weather Policy
In case of inclement weather, please refer to our weather policy to understand our procedure for cancellations or rescheduling.
7. Special Requests
If you have any special requests or specific requirements, please include them in the comments section of the form. We’ll do our best to accommodate your needs.
8. Flexible Payment Options
We accept various payment methods, including Zelle, Venmo, Paypal, and Credit Card."